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Account Representative | Inside Sales

Toronto, Ontario, Canada



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About XTM

XTM is one of Canada's disruptive fintech leaders focused on creating alternative, innovative payment solutions for Canadian, US and Global businesses.

What We Offer
  1. Comprehensive health benefits

  2. Advancement opportunities

  3. Competitive wages

  4. A chance to work with a winning team

  5. Fun and supportive atmosphere

  6. ESPP (Employee Stock Purchase Plan)

  7. Annual bonus based on KPI achievement

  8. Equity based on KPI achievement

  9. Remote working

XTM is a fast-growing company that recently went public [CSE:PAID]. We are continuing to grow at a fast pace, and we are looking for talented team members that can help us with our mission. XTM is headquartered in Liberty Village’s renowned Carpet Factory Building. We have a fun, positive, and exciting workplace where our team is empowered to achieve excellence and grow as professionals.

About the Role

XTM Inc is looking for a highly motivated and well-spoken inside sales representative to join our sales team. The inside sales representative will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.

To be successful as an inside sales representative at XTM Inc you should be able to build instant rapport and achieve client satisfaction. A top inside sales representative should also be very competitive and a good listener, with a background and understanding of the Hospitality sector in the Canadian market.

Account Representative | Inside Sales Responsibilities
  1. Communicating with clients, making outbound calls to potential customers, and following up on leads.

  2. Understanding customers' needs and identifying sales opportunities.

  3. Answering potential customers' questions and sending additional information per email.

  4. Keeping up with XTM Inc product and service information and updates.

  5. Creating and maintaining a database of current and potential customers through Hubspot CRM.

  6. Explaining and demonstrating features of products and services.

  7. Staying informed about competing products and services.

  8. Upselling products and services.

  9. Researching and qualifying new leads.

  10. Closing sales and achieving sales targets

Inside Sales Representative Requirements
  1. High school diploma/GED.

  2. Previous experience in related sales positions is preferred.

  3. Minimum 5 years Hospitality or Restaurant Experience

  4. Proficiency in Microsoft Excel and CRM software such as

  5. Excellent communication skills, both verbal and written.

  6. Good organizational skills and the ability to multitask.

  7. Excellent phone and cold calling skills.

  8. Exceptional customer service skills.

  9. Strong listening and sales skills.

  10. Ability to achieve targets.

  11. Take care of your fellow ladies and gentlemen with empathy and sincerity

  12. Strong focus on team morale and culture

  13. Highly motivated

Other Details

As a fintech company, XTM is responsible for highly sensitive information. Please note that any job offer will be conditional upon the completion of a satisfactory background check, including, but not limited to, criminal, credit, and employment reference checks.

XTM is an equal opportunity employer under the Ontario Human Rights Commission and AODA and we will not discriminate against applicants on the basis of any protected ground. We celebrate diversity and are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All qualified applicants are encouraged to apply.

XTM welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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