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Privacy Policy



This Privacy Policy describes our information collection and sharing practices. Please read it carefully. This Privacy Policy applies to current and former cardholders, in their relationships with us relating to the Visa® and/or Mastercard® and services that you may request or receive from us (“Our Services”). This Privacy Policy does not apply to any information we obtain in connection with any other relationship you may have with us. For purposes of this Privacy Policy, an “Affiliate” is a company that is related to another company by common control or ownership (e.g. companies in the same corporate family), including non-financial companies, and ‘Information” is personally identifiable information obtained in connection with Our Services.


Information We Collect And Sources Of Information:

We may collect personally identifiable information about you (such as your address, phone number, government issued identification and information about transactions, loads, reloads and items purchased) for identification, card management, servicing and marketing purposes. We obtain information about you directly from you (such as through applications), through your use of our products and services, and from third parties (such as credit bureaus and demographic firms). Occasionally, we may also collect information about you online using “cookies” (small pieces of data stored by your Internet browser on your computer) or other technology that may be used to remember passwords for you, to track your website usage with us and to provide you with customized content among other things.

Information Sharing:

Your information that is collected will be used solely for the purposes of complying with law and to provide the service contracted in this Agreement.


Our Security Procedures:

We maintain physical, electronic and procedural safeguards to guard nonpublic personal information about you. We limit access to personal and card information to those employees and agents who assist us in providing products and services to you. We also require third parties to whom we disclose nonpublic personal information to adhere to this Privacy Policy and to establish information security procedures.


How This Policy Applies To You:

The examples contained in this Privacy Policy are illustrations only and are not intended to be all-inclusive. If you decide to terminate your Card or become an inactive cardholder, or if we close or suspend your Card, we will continue to adhere to the privacy policies and practices described in this notice to the extent we retain information about you. We may amend this Privacy Policy from time to time.

Use of Cookies:

XTM Inc. has social media channels that utilize first and third-party vendor remarketing tracking cookies, including the Google Ads tracking cookie, Facebook, LinkedIn and Twitter remarketing cookies. This means we will show ads to you across the Internet, specifically on the Google Content Network (GCN), Facebook, Instagram, LinkedIn and Twitter. This data may also be shared with trusted third party vendors that utilize this data to create promotion campaigns for other related companies. As always, we respect your privacy and are not collecting any identifiable information through the use of Google’s or any other third party remarketing system.


The first and third-party vendors, including Google, whose services we use — will place cookies on web browsers in order to serve ads based on past visits to our website. This allows us to make major announcements and continue to market our services to those who have shown interest in our service.


You may opt out of the automated collection of information by third-party ad networks for the purpose of delivering advertisements tailored to your interests, by visiting the consumer opt-out page for the Self-Regulatory Principles for Online Behavioural Advertising at and edit or opt-out your Google Display Network ads’ preferences at”


Contact Us:

If you have any questions, concerns or complaints about this Policy please contact our Privacy Officer through our Contact page or by emailing us at We will respond to your request or investigate your concern as quickly as we can.

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